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Digital Transformation for Human Services Where to Start? I often hear from human service organizations that hesitate to embrace digital transformation, fearing the challenges of change. But in today’s world, avoiding technology isn’t just an inconvenience—it’s a risk to sustainability and impact. This blog is a guide to navigating digital transformation successfully, helping organizations adopt …

Digital Transformation for Human Services Where to Start? Read More »

The Future of Technology in Human Services Trends to Watch in 2025 After years of working with human service organizations, I’ve seen firsthand how technology can both empower and challenge the way we support individuals and communities. From streamlining case management to enhancing accessibility, digital tools have already reshaped the field—but what comes next? In …

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Human service organizations operate in a highly sensitive environment, where protecting client information and ensuring compliance with regulations like HIPAA (Health Insurance Portability and Accountability Act) are paramount. While many roles in these organizations may not require frequent email use for day-to-day tasks, providing every employee with a secure, organization-issued email address is a critical …

Why Every Employee in Human Services Needs an Email Address: Security and HIPAA Compliance Read More »

Introducing the PUPS Inspection Management System: A New Era for Group Home Compliance and Efficiency Managing group homes for adults with intellectual and developmental disabilities (IDD) requires a high level of care, compassion, and commitment to safety and compliance. At PUPS Software, we understand that organizations managing these homes face unique challenges, from rigorous compliance …

Introducing the PUPS Inspection Management System: A New Era for Group Home Compliance and Efficiency Read More »

For adults with intellectual and developmental disabilities (IDD), employment can be a key factor in achieving a sense of independence, purpose, and normalcy. Despite its importance, employment tracking is often overlooked in traditional Electronic Health Records (EHR) systems. Recognizing this gap, PUPS EHR was created with a unique approach—providing practical solutions to improve quality of …

How PUPS EHR Empowers Providers to Track Employment for Adults with Intellectual and Developmental Disabilities (IDD) Read More »

Managing referrals efficiently is a critical component of providing care for adults with intellectual disabilities. However, one of the more challenging aspects for service providers is not just accepting and processing referrals, but understanding why some referrals are denied. Tracking these reasons is vital, as it helps organizations identify patterns, streamline their services, and ensure …

How PUPS Software Simplifies Tracking Referrals and Reporting on Common Reasons for Denial Read More »

For organizations serving adults with intellectual disabilities, managing care efficiently is crucial. One of the most time-consuming tasks for care providers is tracking and reporting on the time to service after a referral is accepted. This task is not only essential for ensuring timely care but also increasingly required by state initiatives like Pennsylvania’s Performance-Based …

PUPS Software Tracks Time to Service Read More »

The way healthcare businesses in Pennsylvania can obtain funding in 2025 is changing. Pennsylvania is the guinea pig for what the Office of Developmental Programs (ODP) calls performance-based contracting, formerly known as selective contracting. Businesses are placed into tiers that determine the kind of compensation they’re eligible for. Only those placed in the highest 3 …

Unlock P4P Opportunities with Performance-Based Contracting: What You Need to Know Read More »

Big changes are coming to the human services industry, is your IDD group home ready for them? Some Pennsylvanians have expressed frustration while others choose to see this shift as an opportunity. The reality is that those who choose to view these inevitable changes as an opportunity are the businesses more likely to rise to …

What is Performance-Based Contracting? Read More »

Wilkes-Barre, PA, August 14, 2024 — Step By Step, Inc., a leading provider of human services in Pennsylvania, is excited to announce the selection of the PUPS Electronic Health Record (EHR) system for implementation across all its programs. This decision marks a significant step forward in the organization’s commitment to delivering high-quality, person-centered care, as …

Step By Step, Inc. Selects PUPS Electronic Health Record for Enhanced Service Delivery Read More »